Shipping policy
Shipping Policy
Shipping
Every NSIOY product is made to order. Once you place your order, your item is created specifically for you before it ships. This allows us to reduce waste and focus on delivering original apparel and accessories made just for loyal sports fans.
Production Time
Orders typically enter production within 1–3 business days.
During holidays, product launches, or periods of high demand, production times may be slightly longer.
Shipping Time
After production is complete, most U.S. orders arrive within 2–7 business days.
In most cases, customers receive their orders within 5–10 business days from the date of purchase.
Please note that shipping times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.
Shipping Rates
Shipping charges are calculated automatically at checkout based on your order and shipping destination.
Tracking Your Order
Once your order ships, you'll receive a confirmation email containing tracking information so you can follow your package's journey.
Multiple Shipments
Some orders may be fulfilled by different production partners or facilities. If you order multiple items, they may arrive in separate packages and on different days.
Incorrect Shipping Addresses
Please verify that your shipping address is accurate before completing your purchase.
NSIOY is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided during checkout.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, contains a printing defect, or you receive the wrong item, please contact us within 14 days of delivery at:
Please include your order number and, if applicable, clear photos of the issue. We'll work quickly with our production partner to resolve the problem.
Delivery Delays
While we work hard to meet estimated delivery times, shipping carriers occasionally experience delays that are outside of our control. We appreciate your patience if this happens.
Thank you for supporting NSIOY. Every order is made just for you, helping us reduce waste while creating original gear for loyal sports fans who know there's always next season.